Speak Up! Effective Communication with Craig O'Neill OnRamp: Cascading Car Failures (Part 2)[E096] - Speak Up! Effective Communication

Episode 96

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Published on:

25th May 2026

OnRamp: Cascading Car Failures (Part 2)[E096]

Thank You To Our Partners AutoFlow, Shop Dog Marketing, InBound, and Service Advisor Training

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In our episode today,

I continue the story I started in episode 095.

Three vehicles effectively compromised in a week and a half, while I'm in the middle of helping to launch a ministry for people whose lives come undone when their transportation does. You can’t make this stuff up.

The 2026 used car market is not kind, and learning that firsthand with 20 years of automotive knowledge behind me gave me an even deeper understanding of what OnRamp's work actually costs and why it matters.

The word of the day is solidarity.

Standing with people, not from a distance, not in principle only — but close enough to feel what they feel.

My goal with this episode is only to share this story. And if anything else comes from it, like maybe we just absorb to help edify ourselves, so that we can communicate from a position of understanding.

Thanks for listening!

Sincerely,

Craig O'Neill

OnRamp DFW: https://www.onrampdfw.org/

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]: https://remarkableresults.biz/remarkable-results-radio-podcast/a442/

Thank You To Our Partners AutoFlow, AutoLeap, Shop Dog Marketing, InBound, and Service Advisor Training

Your partner in technology, Autoflow consolidates your client interactions - before, during, and after the visit to a single thread. An end-to-end CRM for auto repair shops. https://autoflow.com/

Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings. https://shopdogmarketing.com/

Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound. https://callinbound.com/

Want a more profitable shop? Start with your service advisor. They are the face of your business, the voice on the phone, and the key to every approved repair. Download 'Words That Work - The Service Advisor's Complete Phone Scripts Playbook at https://serviceadvisortraining.com/

Contact Information

The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/

Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/

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About the Podcast

Speak Up! Effective Communication
With Craig O'Neill
A perfect compliment for an individual and for small businesses is to be a better communicator. Craig O'Neill exemplifies influence and leadership in helping people find their fullest potential as communicators. “Speak Up!” is a podcast that clearly focuses on learning to communicate more effectively so that we can influence positive change in all our interactions.