W.I.N.S.: Your 4-Step Guide to Effective Delegation with Kent Bullard [E102]
Thank You To Our Partners AutoFlow, Shop Dog Marketing, InBound, and Service Advisor Training
We're continuing with a string of excellent guests, and we have a returning friend and friend of the show, Ken Bullard.
Our topic is delegation.
If you're one of those folks that has a hard time delegating, because maybe you just think you can do it better and faster yourself, this is an episode for you.
Kent has immersed himself into this topic and has some wonderful material, of which we are bringing a sample to our audience, "Delegation WINS."
Kent worked through an example that I gave him of my recent experience with delegation, And we worked straight through Ken's model, discussing: WINS, what the win looks like, the impact of the delegation, non-negotiables, and how to support the people we're delegating with.
The Word of The Day:
Verb (or an intransitive verb)
Delegate
1 to entrust to another
delegate authority
delegated the task to her assistant
2 to assign responsibility or authority
a good manager knows how to delegate
“Delegate” in my view has never meant transferring ultimate responsibility. It means bringing someone in to act, while you remain accountable for the outcome.
If you find this topic as helpful as I found it enjoyable.
Sincerely,
Craig O’Neill
Kent Bullard: https://lp.wearetheinstitute.com/, kent@wearetheinstitute.com
Thank You To Our Partners AutoFlow, AutoLeap, Shop Dog Marketing, InBound, and Service Advisor Training
Your partner in technology, Autoflow consolidates your client interactions - before, during, and after the visit to a single thread. An end-to-end CRM for auto repair shops. https://autoflow.com/
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Contact Information
- Email Craig O'Neill: speakup@craigoneill.net
- Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters
The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/
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